Our Services
Debt recovery solutions that protect your brand and deliver results
Comprehensive Debt Recovery Services
We offer a complete suite of collection services designed to maximize your recovery rates while protecting your customer relationships. Our ethical approach delivers better results because customers respond to respect.
First-Party Collections
We act as an extension of your team, contacting customers on your behalf using your branding guidelines. Perfect for early-stage delinquencies where preserving the relationship is critical.
- Branded communications
- Early intervention strategies
- Customer retention focus
- Seamless handoff process
Third-Party Collections
Full-service debt recovery for accounts that require escalation. We use our proven ethical methods to recover outstanding balances while maintaining professional standards.
- FDCPA compliant communications
- Strategic escalation process
- Legal referral network
- Detailed documentation
Skip Tracing
Advanced location services to find customers who have moved or changed contact information. We use legal and ethical methods to locate individuals while respecting privacy laws.
- Multi-source database searches
- Updated contact verification
- Privacy law compliance
- Fast turnaround times
Portfolio Analysis
Before we begin collections, we analyze your portfolio to identify the best strategies for different account segments. Data-driven decisions lead to better outcomes.
- Account scoring & segmentation
- Recovery probability analysis
- Strategy recommendations
- Performance benchmarking
Reporting & Analytics
Real-time visibility into your portfolio performance. Our reporting dashboard gives you the insights you need to make informed decisions about your accounts receivable.
- Real-time dashboards
- Custom report generation
- Recovery rate tracking
- Trend analysis
Payment Solutions
We make it easy for your customers to pay with secure, convenient payment options. Multiple channels and flexible arrangements increase collection success.
- Online payment portal
- Multiple payment methods
- Automated payment plans
- Instant payment confirmation
How We Work With You
Onboarding
We learn your business, your customers, and your goals. Together we develop a customized collection strategy.
Account Placement
Secure file transfer and thorough account validation ensure accuracy from day one.
Strategic Outreach
Our team contacts customers professionally, working toward resolution while protecting your brand.
Resolution & Reporting
We collect payments, document outcomes, and provide you with comprehensive performance reports.
Flexible Pricing Models
Contingency
No recovery, no fee. We only get paid when you get paid. Ideal for older accounts and larger portfolios.
Flat Fee
Predictable per-account pricing for early-stage collections. Great for high-volume, lower-balance accounts.
Hybrid
Combine flat fee and contingency models to optimize costs across different account segments.
The EthicalDebt Advantage
Higher Recovery Rates
Our ethical approach leads to better engagement. Customers who feel respected are more likely to communicate and pay.
Zero Compliance Risk
We handle all regulatory compliance. Every communication is FDCPA compliant, protecting your business from liability.
Brand Protection
Your reputation stays intact. We represent your business professionally in every customer interaction.
Ready to Improve Your Recovery Rates?
Let's discuss how our services can help you recover more while protecting your customer relationships.